Core Electronics Policies & Commitments

Terms of Service | Privacy Policy | Retail Policies & FAQs

These policies are available as a downloadable PDF.

At Core Electronics, we are committed to conducting our operations in a manner that upholds the highest ethical standards, respects human rights, protects data, and ensures business continuity. Below are some of our key policies and statements.


Data Protection Policy

At Core Electronics, we prioritize the security and confidentiality of personal and business data. We comply with the Australian Privacy Principles (APPs) and other relevant regulations to safeguard data against unauthorized access, loss, or misuse. Our data protection strategies include:

  • Employing industry-leading security solutions and encryption technologies.
  • Regularly reviewing and updating access controls and authentication measures.
  • Providing data protection training to all relevant staff.
  • Responding promptly and transparently to any data incidents.

Industry Certifications & Information Security

Core Electronics leverages a comprehensive, layered approach to web and data security. We choose platforms, vendors, and solutions that maintain recognized industry certifications and adhere to stringent security standards. Our environment includes:

  • Certified and Accredited Platforms: We rely on providers that have achieved notable industry certifications. For example, platforms like Cloudflare and Office365 have certifications such as ISO 27001 and SOC 2. Magento (Adobe Commerce) and Zendesk incorporate PCI DSS and ISO standards to ensure robust compliance and secure handling of data.
  • Security Tools: We use solutions from Sophos and Cloudflare designed to detect and mitigate threats, prevent unauthorized access, and safeguard our networks and systems, all in line with industry best practices.
  • Enterprise-Grade Infrastructure: Leveraging commercial-grade equipment from Synology and Ubiquiti, we implement sophisticated storage, backup, and network management capabilities that align with established security frameworks.
  • In-Depth Security Strategy: Our web and data protection measures include — but are not limited to — encryption of data at rest and in transit, Web Application Firewalls (WAF), Intrusion Detection and Prevention Systems (IDPS), continuous security monitoring, and regular penetration testing.
  • Continuous Improvement: We consistently assess our security posture and apply updates, upgrades, and enhancements to meet evolving compliance benchmarks and industry best practices.

Through these layered, standards-aligned measures, Core Electronics is committed to maintaining a secure, reliable environment for our customers and partners.


Business Continuity & Disaster Recovery Plan

At Core Electronics, we understand the importance of maintaining seamless operations even in the face of unforeseen disruptions. Our Business Continuity and Disaster Recovery (BC/DR) strategies include:

  • Comprehensive risk assessments and scenario planning to identify potential threats.
  • Data backup procedures using secure and redundant storage solutions to ensure data integrity.
  • Rapid incident response protocols and communication plans to keep stakeholders informed.
  • Regular testing and refinement of BC/DR plans to enhance resilience and reduce downtime.

By actively managing these risks and preparing for contingencies, we aim to deliver uninterrupted service and protect the interests of our customers, employees, and partners.


Anti-Bribery and Corruption Policy

Core Electronics maintains a zero-tolerance stance towards bribery and corruption. Our internal controls and compliance framework are designed to prevent, detect, and address any unethical conduct. Key elements of our policy include:

  • Mandatory training for all employees on identifying and preventing corrupt practices.
  • Robust supplier and partner evaluation processes to mitigate corruption risks.
  • Strict adherence to all applicable anti-corruption legislation in Australia and abroad.

Modern Slavery Policy

Core Electronics strongly opposes any form of modern slavery, forced or bonded labor, and servitude. We are committed to operating in accordance with relevant Australian Modern Slavery legislation and international human rights standards. Our efforts include:

  • Ensuring that our supply chains are free from forced labor and exploitation.
  • Conducting due diligence on suppliers and partners to confirm their compliance with modern slavery laws.
  • Training our staff to recognize and report any suspicious activity.

Through transparent processes and active supplier management, we aim to continually prevent and address any risk of modern slavery within our business operations.


Child Labour Policy

Core Electronics firmly rejects the use of child labour in any aspect of our business or supply chain. We adhere to all applicable labour laws and regulations that safeguard children from economic exploitation. We expect our suppliers and partners to:

  • Not employ individuals below the minimum legal working age.
  • Maintain policies that protect children’s health, education, and well-being.
  • Report and remediate any instances of child labour identified.

Human Trafficking Policy

Core Electronics denounces all forms of human trafficking and sexual exploitation. We actively work to ensure that our business activities and supply chains are not complicit in human trafficking. Our approach includes:

  • Implementing strict vendor verification and audit procedures.
  • Engaging trusted suppliers who uphold human rights and fair working conditions.
  • Encouraging the prompt reporting of any suspicions or violations.
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