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Frequently Asked Questions

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Please feel free to order online at any time! For problems with an order or shipment please contact us by email.

Customer Service Topics


Warranty Information

Core Electronics strives to provide accurate descriptions and high quality merchandise. If you have any problems with your order, please let us know as soon as possible! We will do everything in our power to make it right. Any reports of problems with an order shipped more than 30 days ago cannot be serviced.

All merchandise returns for a refund or credit must be within 14 days in new, resalable condition.


Shipping Policy

General

All orders are shipped via Australia Post Registered Mail (local and international). A signature is required upon receipt - if your not around when the package is delivered, the postal officer will leave a message informing you how to have the package re-delivered/where to pick it up. Registered post ensures your order is safe, and is delivered to the right person. Sure it costs a tiny bit more (about $3), although we believe it's worth it.

We may implement other shipping solutions in the future, if we do you will find more info here.

Shipping Costs

Actual shipping costs are calculated during checkout.

Shipping Options

You can view the various shipping options and their fees by using the Australia Post shipping calculators/guides.


Payments

All payments are currently processed by Paypal. A 2.9% fee applies on each transaction; because that's what they charge us.


Minimum Orders

There are no minimum orders! If you are willing to pay for shipping costs, we will gladly ship you a $0.05 Resistor.


Sales Tax

Australian shipping address may include Goods & Services Tax (GST) on the merchandise portion of your order. It will be listed on the receipt if it is.

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